delivery

Delivery Policy

Shipping Destinations

We currently ship to the UK, EU, USA, Canada, Australia, New Zealand, and UAE.

Processing Time

Orders are typically processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times & Costs

• UK: Free shipping on orders over £50
  Standard delivery (2–4 business days): £5

• EU: £14.99

• Rest of World (including USA, Canada, Australia, New Zealand & UAE): £23.99

Shipping times are estimates and may vary due to external factors such as customs clearance, carrier delays, and weather conditions.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
You can track your order using the provided tracking number on the courier’s website.

Customs & Duties

International orders may be subject to import duties and taxes, which are the responsibility of the customer.
We recommend checking with your local customs office for more information.

Failed Deliveries & Incorrect Addresses

Please ensure your shipping details are correct when placing an order.
We are not responsible for failed deliveries due to incorrect addresses.
If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at info@nowinflight.com within 7 days of delivery.
We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund.

Contact Us

For any shipping-related inquiries, please contact our customer service team at
📧 info@nowinflight.com